Wholesale Intermediation Services
Engagement Models
- Broker of Record: commission-based intermediation; commission paid by buyer or supplier as agreed.
- Buying Agent: service-fee model representing the buyer’s interests end-to-end.
- Commissionaire (where applicable): we sell in our own name on behalf of a principal.
- Mandate/Representation: exclusive or non-exclusive representation for specific categories or tenders.
- Tender/RFP Support: documentation, supplier shortlist, and bid management.
Scope of Services
- Sourcing & due diligence: market scan, factory checks, references, sanctions/KYC screening.
- RFQ/RFP management: specs alignment, quote templates, price discovery and benchmarking.
- Negotiation: Incoterms, lead times, MOQs, warranties, after-sales terms.
- Trade finance coordination: LC/SBLC, DP/DA, or escrow (through banking/escrow partners).
- Contract pack: NCNDA/mutual NDA, mandate letters, ICPO/LOI, sales contracts, addenda.
- Quality & inspections: AQL plans, pre-shipment/inline checks, lab tests where required.
- Logistics & documents: booking, milestone tracking, CI/PL/CO, BL/AWB, insurance on request.
- Dispute & claims: structured claim windows, evidence collection, and resolution workflow.
Risk & Ethics
- Single documented chain of communication; conflict-of-interest policy and no “double dipping”.
- NCNDA and confidentiality by default; non-circumvention clauses where appropriate.
- KYC/AML and sanctions screening on counterparties and vessels where applicable.
- We are not a financial institution or licensed customs broker; such services are coordinated via partners.
Order Flow
- Mandate & NDA: define roles, fee structure, scope, and non-circumvention terms.
- Requirements: specs, target price, volumes, timelines, destination, Incoterms.
- Shortlist: vetted suppliers, sample plan, and compliance notes.
- Quotes & award: commercial comparison, risk notes, and recommendation.
- Contract & payment method: sales contract, LC/escrow/terms as agreed.
- Production & QC: milestones, inspections, corrective actions if needed.
- Shipment & docs: booking, export pack, CI/PL/CO, BL/AWB, insurance (on request).
- Delivery & closure: POD, acceptance, claims (if any), after-sales follow-up.
KPIs & Reporting
- Supplier response rate and RFQ-to-PO cycle time.
- On-time delivery and documentation completeness.
- Savings vs. baseline or target price (when applicable).
- Defect/claim ratio and resolution time.
Pricing & Commissions
Transparent commission or service fee disclosed up front (fixed or %). Payable by buyer or supplier as agreed in the mandate or contract. No hidden markups unless expressly authorized. Project retainers and success-fee models are available for complex tenders.Exclusions
- No prohibited/hazardous items without approvals; no dual-use goods without proper licensing.
- We coordinate customs clearance via licensed brokers; legal/tax advice via qualified partners.